Smart-Home AV/IT Specialist
Job Responsibilities
Administer networks, Wi-Fi, and smart-home systems (e.g., Crestron, Control4, Lutron, Sonos). Monitor uptime, perform firmware updates, and manage backups, power protection, and documentation. Troubleshoot AV racks, theaters, and conferencing; coordinate vendors for escalations. Stage tech for arrivals/events and provide white-glove user support and training. Maintain asset inventories, diagrams, and cybersecurity hygiene in partnership with security.
Qualifications & Requirements
4–7+ years in residential AV/IT; certifications or manufacturer training a plus. Strong networking fundamentals, cable management, and diagnostic skills. Clear, patient communication with non-technical users; ticketing/KB discipline. Ability to lift equipment and work safely in racks/attics/mech rooms. On-call flexibility during peak season and events.
A remuneration and benefits package, commensurate with experience and qualifications will beoffered to the successful candidates.
How to Apply
Online Application Form
Please complete the online form below.